Frank Cardia Knows How to Close Sales

A Close is defined as “to put an end to; to finish. ” In selling, this means the process used to bring your customer to a decision, whether it be yes or no. Closing actually is a logical progression of ideas bringing about a decision. When To CloseSince the close is the process of helping your customer make a decision, you should keep in mind that everything you say during the approach and the demonstration is directed toward closing the sale. You begin closing the sale when you first meet your customer. From the very beginning, all of your talking, thinking, and action is directed toward closing. Remember, the ABC’s of selling are extremely vital to your success. ALWAYS BE CLOSING. The Greatest CloseAs was mentioned earlier, the very best close is a really enthusiastic and excellent presentation. By creating an excitement and desire for your product through an enthusiastic and excellent presentation, a “yes” in the final close is almost assured. One of your purposes for closing is to help fulfill needs, problems, and desires that were established during your demonstration. Something to keep in mind is that many times you have more knowledge than your customer about how your product will fill their needs, problems, and desires. Therefore, it is important that you use your tools of salesmanship to show them how the product you’re showing will fill their needs, solve their problems, and fulfill their desires. Remember: The greatest close ever is an enthusiastic, emotional packed, fantastic presentation!Why Close?A basic human instinct is one that we are all aware of and that is to “put off `till tomorrow. ” One of the biggest problems people have is making decisions, and because of that, many things that could be accomplished never are. Another basic human instinct is that people FEAR making the wrong decision. Because of this FEAR of making the wrong decision, people will put off making any decision. Many times your dealer will want to order the product you’re showing but because of his past habit of not making decisions, he will hesitate to make one at the end of your demonstration. It is very important that your customers make a decision–whether it be a yes or a no–so that you can react to that decision and close again or move on if necessary. How To CloseThe how of closing involves several specific steps. Among these are the trial closes, the use of third person selling, attitude, and knowing your “close questions. ” Trial CloseIt is much easier for the dealer to make decisions on minor points. That is the purpose of the trial close questions. The dealer makes a series of smaller decisions rather than being confronted by one large decision. Trial close questions give you an indication of whether the dealer is interested in ordering or stocking the products or not–it tells you the dealers temperature. ExamplesCan you see how having graphical tools built directly into the word processor could make a “finished” newsletter easy? It could, couldn’t it. Wouldn’t this product make a great add in with your Pentium computers? Can you see how this version of Windows could make un-deleting easier. It could, couldn’t it? Can you see how Franklin DayPlanner users would love this PIM? Can you see how it would help you become more effective? If you had this contact management software, wouldn’t it help you keep better track of your clients? Can you see how this program would automate your regular backups? It would, wouldn’t it. Wouldn’t it be nice to fax right from windows? Wouldn’t you like to use this yourself? Eight Yes?s Secures A SaleStatistics show that if you can get your customer to say “yes” at least eight times through trial close questions then you will secure a sale! When asking trial close question, always help the customer to say “yes” by nodding your head up and down–they will automatically nod with you. Have you ever tried to say no while your were nodding your head up and down?Using trial close questions in the presentation is like going down Main Street through traffic lights. As long as the lights are green, you can keep on going. If you ever come to a red light, you have to stop. At the yellow lights, you either proceed cautiously or come to a stop, at that point, a change has to take place before you can proceed down the street. The same is true in closing. Each trial close is like a traffic light with the dealer at the controls. As long as he gives you a “yes” (a green light) you can keep on moving with the presentation and progress toward the sale. The minute you hit a “no” (a red light) you have to stop, handle the objection and then ask more trial close questions. When a dealer continually responds negatively to trial close questions, shorten your presentation and, if necessary, gracefully finish up and move to another appointment–you can only do so much. Remember, when people see red lights or green lights, they pretty well know what to do. It is the human problem of what to do on the yellow lights that causes most of the trouble. The same is true in the close. In selling products, it is not the yes’s or the no’s that will cause you not to do well, but the maybe’s. When a customer responds to trial close questions with maybe’s or indecision, proceed with caution by showing more and asking additional trial close questions. You hope all of your dealers are excited and say “yes” to every demo. The important thing is that you gently bring them to a point of decision–even if the decision is not to get the product or the eval unit yet. ?The? Close QuestionFor every demo you should establish “a” close question that is designed to induce action. It is imperative that you develop a close question, usually within the first week of a tour, memorize it, and ask it to get “results” from every demo. Examples”The regular price for Ami Pro is $495, about $267 through distribution. However, Lotus has allowed you to get a copy for the store and/or the employees for only $50. This offer is good during the time of our promotion. It doesn’t really make much difference to me if you get just one store copy or half a dozen for the employees, whichever you prefer. Would you like to take Lotus up on their discounted offer and order a store copy or would you rather get personal copies for some of your employees also?” “Retail is $99. Distribution copies of DR DOS 6. 0 are about $69. So that you can have a chance to get up to speed with the new DOS, the company has allowed me to sell you your own personal copy below cost for only $19. 95. Would you like to order just your own copy or would you prefer to order a few for some of the reps also?” “The new 486 to Pentium chip converter will sell for $299 and your cost through distribution will be about $195. However, you can get a special one time only test sample exactly at material cost for only $135. Would you like to order one of the specials at this time and save $60 or would you rather get it through distribution and pay more?” As you memorize and practice your tour’s close question’s you will have confidence to get results. You can best serve your customer by going through the close question word for word with each demo. This accomplishes two things for your customer. One is it helps him to make a decision. Secondly, it saves the dealer and the field rep valuable time by getting the decision out in the open. That means you will be spending less time in the sale situation and it allows you time to serve more dealers. The fear of asking a customer to buy is one of the greatest mistakes new reps make. Remember, even though you want your dealer to say “yes,” the important thing is that you want him to say something. It is extremely important when asking the close questions to have a completely positive mental attitude. Assume your dealer is going to buy and never doubt his intentions to do so. Your confidence and assumptive attitude will affect the customer’s confidence and attitude in making a decision. By the same token, you want to help the dealer feel that it doesn’t matter to you whether he buys or not (it is “his” decision, not yours). You should be low-key, but at the same time, you have to do everything you can to help him see how the product will help him to help his customers. The purpose of the assumptive close question is to make it easier for the dealer to reach a decision. Direct questions like, “Do you want it?” put a lot of pressure on the person. It makes it more difficult for the dealer to reach a decision. In summary, the close question primarily does two things: it helps the person who is interested to decide. It makes it easier for the person who is not interested in buying to tell you so. Your primary goal is simply to bring your customer to a point of decision–you must help him overcome his natural tendency to procrastinate. First To Talk Takes The GoodsOnce you have asked the close question, “SHUT UP!” The first person to talk, after the close question, takes the product. When you ask the close question you must allow the prospect a chance to answer. He will answer with an objection, or with a positive response. If it is an objection, handle it, give “one more reason to buy,” and ask the close question again (based on the new information, the prospect can now make a “new” decision). If his response is positive, immediately write the order–do not stall. Stalling by continuing to talk questions his decision, rather than reinforces it. If a prospect hesitates to answer then just wait. It may take a minute or two but do not talk and let him off the hook–you must ensure a response, one way or the other. If there is a pause, then the prospect is merely “balancing the budget” in his own mind. Allow him time to do so. Handling IndecisionIf the dealer is having a difficult time in making a decision then go into the physical action close and start filling out the order form–even if you have to leave it with him. By personalizing it it becomes “his” and lends itself to quicker attention. Roller Coaster ClosingMany new reps make the fatal error of asking the close question when their dealer is at an emotional low. You never want to close your customer until he reaches an emotional high. In the presentation for example, everything you say and do from the approach to the price saving’s buildup will help you bring your customer to an emotional high–which could be likened to the top of a roller coaster. Once you start talking about money, however, your customer will drop to an emotional low–to the bottom of the roller coaster hill. It is here that many new reps will close–causing “death to the sale. ” Before you can close effectively, you must get your dealer back to an emotional high, or back on top of the roller coaster hill. The best way to do this is through third person testimonials, by painting a picture, and reviewing your dealer’s hot buttons. One More Reason To BuyPerhaps one of the greatest lessons a salesperson can learn is how to close sales without any pressure. Pressure is felt when a prospect says “no” and then the salesperson attempts to close again without giving the prospect “another reason to buy. ” When the prospect says “no” he is really saying, “Based on the information you have presented thus far, I am not interested. BUT, if you can show me a significant benefit that I may have overlooked, I would gladly change my mind. ” You must give him one more reason to buy before closing again. ExamplesReading another positive product review. Telling how other dealers have helped their customers with the product. Demonstrating additional features of the product, “Oh, I forgot to show you. . . ,” etc. Once you have shown your dealer additional reasons why the product will help him then, and only then, do you close again. Tips To RememberClose with a strong positive mental attitude. Assume your customer is going to buy and never doubt his intentions to do so. By the same token, you want to relax your customer by letting him feel it doesn’t matter to you whether he buys or not. “Everyone likes to buy. . . nobody likes to be sold. ” Create a “buying atmosphere. “Never pressure your customer with direct questions like, “Do you want it?” To be successful in closing, you must have the will to win. Selling is a win-win situation or a lose-lose situation. Always remember, “One more reason to buy. ” Continually reassure your customer that he is making the right decision by purchasing. In every presentation, always ask for the sale by asking the close question. After giving each “one more reason to buy,” always ask for the sale by asking the close question again. It is important that there not be a distinction between the demonstration and the close. They should flow smoothly from one to the other. RELAX–At this point in your demonstration, you can make your customer uptight or relax him, depending on what your attitude and feelings are. If you relax, he will relax. This helps establish trust and confidence. Be sure to use third person testimonials. Don’t make your offer too wordy and confusing–remember, “a confused prospect never buys. ” Make the close as simple as possible. Go low and slow.

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Anti Poverty

                       
Anti Poverty in USA
                  
                          Even the wealthiest nation in the world like the United States does not escape the problem of poverty. This paper takes a critical look at poverty and anti-poverty policies in the United States. In this paper, I have argued that poverty is caused by several factors. This paper also discusses the liberal and conservative perspectives for reducing poverty in America. The conservatives have focused on individual factors such as wide wage gaps, breakdown of family, racial factors and other reasons while the liberals have focused on the structural transformation of the American economy to explain the persistence of poverty.  Since 1960, both the federal and state governments have been responding with policies that address the problem with mixed results. In this paper, I have analyzed the policies and have also recommended the possible ways to deal with this intractable nature of poverty.
                   According to Sen (1981), ?the poor are those people whose consumption standards fall short of the norms, or whose income lie below that line?. The word “poverty” suggests destitution, an inability to provide a family with nutritious food, clothing, and reasonable shelter. Over thirty-six million Americans live below the official U. S. poverty line (Blank, 2007). This means a family of three earns less than less than $ 16,000 or a single individual earns $10,300 per annum (Blank, 2007, p. 17). Millions more struggle each month to pay for basic necessities, or run out of savings when they lose jobs or face health emergencies. Job cuts, high rates of unemployment, foreclosures and high food and gas prices continue to stimulate policy formulation designed to improve the condition of the poor.
                     Poverty is integrally associated with misery and suffering. The lost potential of children in poor households and the lower productivity and earnings of poor adults are all intertwined with poor health, increased crime and broken neighborhoods. Childhood poverty typically leads to poor health care and high crime neighborhoods. Persistent childhood poverty is estimated to cost the United States $500 billion each year, or about 4% of the nation?s gross domestic product (Blank, 2007, p. 1).
                    One in eight Americans lives in poverty and poverty in the United States is far higher than in many developed nations (Rebecca Blank, 2007, p1). Inequality has reached record high. The richest 1 percent of Americans in 2005 held the largest share of the nation?s income (19%) since 1929 (Rebecca Blank, 2007, p. 2). At the same time the poorest 20% of Americans held only 3. 4% of the nation?s income (Rebecca Blank, 2007, p. 2).
                    Colorado in spite of being surrounded by the beautiful Rocky Mountains and experiencing a cool, mountain climate has many homeless people. Scholars have identified that, a growing number of single parent households, a shortage of jobs for lower wage workers and a low rate of high school graduation have contributed to the growth of poverty in Colorado. The Colorado poverty rate has increased from 9. 2% in 2000-2001 to 10. 6% in 2005-2006 while the poverty rate of United States has increased from 11. 5% in 2000-2001 to 12. 5 % in 2005-2006 (Center on Law and Policy, 2006, p. 1).   Most of these ill-fated poor people suffer from mental and health problems.  
Causes of Poverty
                        Policy analysts are trying to explore numerous perceived direct and indirect causes of poverty in the United States to formulate effective policies to alleviate poverty. The work of scholars such as Corley (2003), Sowell ( 2004), Iceland (2006), Jencks (1992), James Tobin (1993) and others have shown that the intractable nature of poverty is a result of not any one factor but of the interaction of a variety of causes. The breakdown of family and other social causes as well as the structural changes in the economy, have all contributed to society?s failure to eradicate poverty inspite of ardent efforts by policy analysts.
                   Individual Explanation of poverty mainly stresses the attitudinal or motivational factors and human capital factors. Thus lack of motivation among indigents causes poverty. Generous welfare programs sometimes affect the mind-set of recipients and they prefer to stay at home and enjoy the benefits rather than work outside. Murray (1984) argues that individuals prefer to remain on welfare because of insufficient motivation to come out from public welfare programs.
                  Formulation and proliferation of policies to alleviate poverty has been a major concern of the United States Government since 1960. Educational attainment is necessary to get a high paying job. Elementary school education, as well as lack of adequate skills and motivation among indigents to come out of the situation is the major causes of poverty. People well equipped with technical skills get high salaried jobs while people who are school drop outs get low pay on an hourly basis. During the 1960s when the then- President of United States Lyndon Johnson began to implement the United States ?war on poverty?, he placed great emphasis on education (Jencks, 1992). The Lyndon Johnson administration even invested in programs like Head Start and occupational training to upgrade the skills of the poor and also to prevent future generations from working in low-paying jobs. Scholars like Sowell (2004) and Corley (2003) have emphasized individual level factors as the central causes of poverty. They argue that a person?s compensation is based on his or her educational qualification and marketable skills. Sowell (2004) argues that the lack of appropriate skills has affected the ability of many indigents to climb out of poverty. He also argues that there has been an increase in the poverty rate of unskilled Americans, who have lost jobs to Asian immigrants. Corley (2003) also supports the above argument and regards ?lack of educational attainment? as one of the entrenched sources of poverty. Low quality education from poorly funded inner-city schools results in few marketable skills which leads to low-wage jobs and other miseries associated with it such as less ability to pay for housing, food, clothing, medical care, bad neighborhoods, funding problems for schools, and increased risk of serious illness (Corley, 2003).  
                          Many scholars have argued that structural changes are the primary reason for the persistence of poverty in the United States. Structuralists emphasize issues such as joblessness, discrimination in education, institutional racism and economic transformations in explaining the causes of poverty. Scholars argue that the inability to provide decent paying jobs for some American families and the ineffectiveness of American public policy to reduce poverty are basically the result of structural failures and processes. Poverty is rooted in the structure of American society. Rank, 2004 supports the above view and argues that lack of human capital tends to place individuals in a vulnerable state when events and crises occur. The incidence of these events like loss of a job, family break-up and ill-health often result in poverty. These ill-fated people unable to handle these situations often end up in paying more. Scholars also argue that the acquisition of human capital is strongly influenced by the impact of social class on this process (Rank, 2004). Apart from poor family, race and gender also play a role in the acquisition of human capital (Mark Robert Rank, 2004).
                          Globalization, the expansion of credit markets leading to greater indebtness and foreclosures leading to recession in 2008 all point to the growth of poverty.  Iceland (2006) primarily focused on economic factors and has argued that poverty is also the product of deindustrialization. As the U. S. shifts from a manufacturing, industrial society to a service-oriented, high-tech society, many of the blue-collar jobs that required little education but paid well are disappearing or are being outsourced. Rural areas, such as Appalachia, suffer losses of mining jobs, and cities such as Detroit lose many manufacturing jobs to automation or overseas factories. Some people are unable to follow the jobs or commute to work are left in neighborhoods without employment or tax-basis to support needed social functions, such as schools, public transportation, police departments, and so forth. Others simply cannot find jobs because of the shift towards a service-based economy; in economic terms these people are structurally unemployed due to the changing skills needed. Tobin (1993) supports the above viewpoint and emphasizes on the disappearance of jobs in the 1900s as the main reason for the country?s failure to eradicate poverty. Recent employment data shows that the US housing slump and the crisis in America?s credit markets are threatening to increase poverty levels. Isidore (2008) mentions that the job losses  are widespread, with the battered construction sector losing 51,000 jobs and manufacturing employment falling by 48,000 in the year 2008 . Retail employment dropped by 12,000 jobs, and business and professional service employers cut staff by 35,000. The unemployment rate jumped to 6. 1% in September from 4. 9 % in January (Bureau of Labor Statistics, 2008).
                         Kelso (1994), argues that over the last forty years, there has been a major shift of American firms first to the west and then to the south. Part of this shift was due to the rise of the Cold War and the decision of the government to enlarge U. S. military power (kelso, 1994). He argues that as America elected to invest more in defense and in the aerospace industry, cities like Seattle and Los Angeles on the West Coast began to boom while the growth of a high technology and information based technology led to the growing affluence of California and the San Francisco Bay area. Later with the expansion of inter-state highway system and growth of jobs, markets were created in the south.
                         Iceland (2006) also argues that although the service sector of the economy has generated millions of jobs, but again polarized earning distribution based on educational attainment separates better paying jobs from poorer paying jobs. He supports a Marxian analysis of class conflict and exploitation and emphasizes on business owners favor hiring inexpensive labor to maximize profit. This also accounts for the inflow of cheap labor to the United States from Mexico and other countries. Greater access to credit has put cars, computers, credit cards, and even homes within reach for many more of the working poor. But this remaking of the marketplace for low-income consumers has a dark side. Roubini notes that, “Having access to credit should be helping low-income individuals, but instead of becoming an opportunity for upward social and economic mobility, it becomes a debt trap for many trying to move up (Grow and Epstein, 2007).
                          Inspite of public assistance and wide initiatives taken by both Federal and State governments, poverty still exists. Meticulous analysis of the situation and effective formulation of policies is needed to solve the problem of poverty in the United States. Scholars like Rank (2004), Blank (2007) and others have shown that the United States Government spends fewer funds addressed towards poverty than any other industrialized country. Thus a major structural failure is found at the political level (Rank, 2004). Most European countries provide a wide range of insurance programs, unemployment assistance, and wide universal health coverage along with considerable support for child care (Rank, 2004). Such social programs are far more generous than those in the United States (Rank, 2004). While, low-income families in the United States work more than those in other countries, they are still not able to make up for lower governmental income support relative to their European counterparts (Blank, 2007, 141-142).
                          The gross disparities among impoverished people in the United States along racial lines have led many scholars to speculate that institutional racism is responsible for much of the poverty in the United States. Racial discrimination in employment and   education contribute to the growth of poverty. Some scholars like Massey and Denton (1993) interpret the statistics in terms of institutional racism while others like Kelso (1994) interpret the statistics as evidence of deficiencies and suffering of blacks.   In spite of efforts to remove racism, slavery and Jim Crow segregation, Massey and Denton (1993) argue that racial segregation still exists and that the fundamental cause of poverty among African Americans is segregation. They argue that segregation has created and perpetuated a black underclass by limiting educational and employment opportunities. Massey and Denton (1993) have shown that Blacks were shown homes in racially mixed areas or areas adjacent to predominantly black areas.
                           Also, changing patterns of family formation are more pronounced among racial and ethnic groups. Family patterns are also one of the causes of poverty in the United States. There is a wide gender gap in wages. In 2004 the median income of FTYR male workers was $40,798, compared to $31,223 for FTYR female workers (DeNavas-Walt et al, 2005) Pearce (1978) argues that ?poverty is rapidly becoming a female problem?. Iceland (2006) supports this statement and showed that in 2000, the female poverty rate (12. 5%) was 26% higher than the male poverty rate (9. 9%) (Iceland, 2006). According to Iceland, women have fewer economic resources than men, and they are more likely to be the head of single- parent families. It also leads to the greater likehood that single, divorced or widowed women will be poorer than their male counterparts because of less social security income or other retirement income in addition to higher female life expectancies. Women?s lower wages, lower retirement benefits and the increasing number of single mothers have led some scholars to talk about the ?Feminization of Poverty. ?
Federal policies
                       After the Second World War, by 1963, creation of jobs by President John F. Kennedy?s tax policies could not remove the problem of poverty. Poverty was still recognized as a major national problem. President Lyndon B. Johnson?s War on Poverty led to a host of programs that included Medicare, Medicaid, Food Stamps, Aid to Families with Dependent Children, and others. These entitlements eventually consumed half the federal budget and could not alleviate poverty. The U. S. economy had been devastated by the recession of 1979-83 when the United Statess manufacturing infrastructure was shattered by the Federal Reserve?s skyrocketing interest rates causing unemployment to shoot up by sixty-five percent in four years (Cook, 2007). By the end of the 1980s the economy was in another recession, leading to the election of Bill Clinton who in 1992 replaced the incumbent George H. W. Bush. The investment boom of the 1990s was fueled by foreign capital lured in by the Treasury?s strong dollar policies. Jobs were created as the dot. com bubble expanded, trade barriers fell, and utility trading giants like Enron took off. NAFTA was enacted to promote free trade, welfare-to-work brought low-income women into the job market, and the Earned Income Tax Credit was extended. The party ended when the stock market crashed in December 2000 and millions of people lost their retirement savings and other investments. Recession was returning even as George W. Bush was being declared president by the U. S. Supreme Court in December 2000. The economic crisis deepened after the September 11, 2001 attacks when $1. 4 trillion in wealth vanished during the worst five days of the stock market since the Great Depression (Cook, 2007). Cook (2007) argues that today, poverty is becoming a national catastrophe. Cook (2007) argues that from 2002 through 2006 the economy was floated by the housing bubble, with many lower income people getting into homes of their own through the proliferation of sub prime mortgages. With the financial woes in late 2008, many American citizens are left with inflated home prices and no way to pay for them.
                      The 1960?s policy initiatives and declaration of ?unconditional war on poverty? by the then president Lyndon Johnson marked a discrete change in the federal government?s willingness to intervene for the purpose of improving the economic situation of poor Americans. Despite the billions of dollars spent on programs like CETA (Comprehensive Employment Training Act), The Manpower Development and Training Act, Head Start, and the Elementary and Secondary Education Act, the government efforts to deal with the origins of poverty have met with minimal success. During this period, implementation of the Social Security old-age program insured virtually all retired workers against the risk of outliving their savings. The Social Security Act of 1935 sought to protect the incomes of those who did not work because of age or a poor economy by establishing a federal framework for unemployment insurance, old-age benefits, and assistance to women. In early 1964, the two most pressing priorities of President Johnson?s antipoverty agenda involved passing a massive tax cut designed to stimulate the economy and organizing a task force to shape the ?War on Poverty?. The Economic opportunity Act (EOA) signed by Johnson created a long list of programs designed to help individuals develop marketable skills, political power, and civic aptitude. But this anti-poverty legislation oversaw other programs like Community Action Program, Job Corps, VISTA, Head Start (1965), Legal Services (1965) which were not included in its framework. While extensive programs like the Food Stamp Program, Medicare for elderly, Medicaid applied to qualified poor residents, the Elementary and Secondary Education Act for poor students overshadowed the EOA. The Higher Education Act eased the financial burdens of millions of college students. The Civil Rights Act opened up new spaces in the American marketplace, while the Voting Rights Act did the same for the political marketplace. The Fair Housing Act established an important base of law to combat housing discrimination. As a result the EOA slowly lost importance. Again, Murray (1984) argues that welfare benefits had soared so high so as to make living in poverty a meaningful option for the poor. Even Burton (1992) has supported the above viewpoint and argues that the programs have done more to cause poverty than to alleviate it.
                          When Nixon assumed power, he tried to deal with poverty in a more direct way than emphasizing social programs. . Although President Nixon expressed dislike for much of the War on Poverty, his administration responded to public pressure by maintaining most programs and by expanding the welfare state through the liberalization of the Food Stamp program, the indexing of Social Security to inflation, and the passage of the Supplemental Security Income (SSI) program for disabled Americans (Rank, 2004). The Nixon administration also endorsed a ?New Federalism? in which the federal government shifted more authority over social welfare enterprises to state and local governments. His plan to implement the ?Family Assistance Plan? (FAP) consisted of various income provisions, work provisions, and training provisions for those below the poverty line (Rank, 2004). It failed to pass the Senate much like the ?Programs for Better Jobs and Income? initiated by President Carter in later years.                                        Welfare reform continued as a focus of federal policy debates even after the legislative defeat of FAP. Even though a cash ?Negative income Tax? (NIT) for all poor persons never passed, the Food Stamp program provided a national benefit in food coupons that varied by family size, regardless of state of residence or living arrangements or marital status. The number of AFDC recipients increased from about 6 million to 11 million and the number of food stamp recipients, from about 1 million to 19 million during the Nixon administration (Danziger, 1999, p. 8). Danziger (1999) also argues that as higher cash and in-kind benefits became available to a larger percentage of poor people, the work disincentives and high budgetary costs of welfare programs were increasingly challenged. The public and policy makers came to view increased welfare recipients as evidence that the programs were subsidizing dependency and encouraging idleness.
                        Despite the failure to enact a guaranteed income program, both the number of recipients and the amount of money spent on welfare programs increased substantially during the 1970?s (Rank, 2004). Rank (2004) has given an overview of Reagan?s policies and noted that Reagan emphasized individual action unhampered by government interference, rejected the social engineering of the 1960?s and also supported federalism, that is, returning power to the states rather than centralizing them within the federal government. Reagan tried to address the problem and set the tone for welfare reform that occurred in 1990 during his successor?s administration. The Reagan administration thought eligibility for welfare benefits had increased so much, that many persons who were not ?truly needy? were receiving benefits. The Reagan Administration opposed simultaneous receipt of wages and welfare benefits. Rather, it proposed that welfare become a safety net, providing cash assistance only for those unable to secure jobs.
                    The Earned Income Tax Credit (EITC), enacted in 1975, provides families of the working poor with a refundable income tax credit (i. e. , the family receives a payment from the Internal Revenue Service if the credit due exceeds the income tax owed). Thus the EITC raises the effective wage of low-income families, is available to both one- and two-parent families, and does not require them to apply for welfare. The maximum EITC for a poor family was $400 in 1975 and rose to $550 by 1986 (Danziger, 1999, p. 14). The 1986 Tax Reform Act increased the EITC so that by 1990 a low-income working parent received a maximum credit of $953 (Danziger, 1999, p. 14). The number of families receiving credits increased from between 5 and 7. 5 million families a year between 1975 and 1986 to more than 11 million by 1988 (Danziger, 1999, p. 14). Danziger, 1999 argues that as the expanded EITC supplements low earnings, it became easier for policy makers to emphasize welfare reform policies that could place recipients into any job, rather than training them for ?good jobs. ? Thus he argues that if a nonworking recipient took a low-wage job, a substantial EITC could make work pay as much as a higher-wage job would have paid in the absence of an EITC.
                         The Family Support Act (FSA) of 1988 expanded the scope of the AFDC program for two-parent families, instituted transitional child care and Medicaid for recipients leaving welfare for work, and added funds and required states to establish programs to move greater numbers of welfare recipients into employment. When the welfare rolls jumped in the late-1980s and early-1990s, from about 11 to about 14 million recipients, dissatisfaction with welfare again increased ( Danziger, 1999).    
                        President Nixon identified the two main economic problems, inflation and unemployment, that justify the need for economic recovery to the American worker. Reagan has emphasized despair caused by unemployment combined with high inflation. Reagan?s rhetorical construction of welfare recipients and the welfare system was aimed at reducing anxiety among Americans caused by increasing taxes, inflation and the continuous fear of losing jobs. To end this victimization, Reagan proposed a plan for economic recovery (Rank, 2004). Apart from cutting government spending, specifically spending on social programs, Reagan also proposed to have State governments assume control of Aid to Families with Dependent Children (AFDC) and the food stamps program in exchange for the Federal Government control of Medicaid. Although this proposal failed to reach the Congressional floor, his presentation of the proposal to exchange AFDC and food stamp program with Medicaid made poverty a local concern (Mark Robert Rank, 2004).  
                       Liberals and conservatives still disagreed on other goals of welfare-to-work programs. Liberals thought welfare reform should expand opportunities for welfare mothers to receive training and work experiences that would help them raise their families? living standards by working more and at higher wages. Conservatives emphasized work requirements, obligations welfare mothers owed in return for government support whether or not their families? incomes increased (Mead, 1992).  
                       In later years President Clinton?s approach also emphasized empowerment as a way of helping welfare recipients and to accumulate more savings without being penalized and expanding the earned income tax credit (Blank, 2007). By the mid-1990s, the focus of policy concern shifted from fighting poverty to reducing welfare dependence. President Clinton?s signing of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (the PRWORA) ended the entitlement to cash assistance and dramatically changed the nature of the social safety net. The Act created the Temporary Assistance to Needy Families Program (TANF). TANF began on July 1, 1997, provides cash assistance to indigent American families with dependent children through the United States Department of Health and Human Services (The Center for American Progress Task Force on Poverty, 2007).   Danziger, 1999 argues that each state can now decide which families to assist, subject only to a requirement that they receive ?fair and equitable treatment. ?  In instituting a block grant program, the PRWORA granted states the ability to design their own systems, as long as states met a set of basic federal requirements. The bill’s emphasis on ending welfare as an entitlement program, places a lifetime limit of five years on benefits paid by federal funds, and also aims to encourage two-parent families and discourages out-of-wedlock births. In granting states wider latitude for designing their own programs, some states have decided to place additional requirements on recipients. Although the law placed a time limit for benefits supported by federal funds of no more than 2 consecutive years and no more than 5 years over a lifetime, some states have enacted more stringent limits. All states, however, have allowed exceptions with the intent of not punishing children because their parents have gone over the time limit. Federal requirements have ensured some measure of uniformity across states, but the block grant approach has led individual states to distribute federal money in different ways. Certain states more actively encourage education, others use the money to help fund private enterprises helping job seekers. The PRWORA offers no opportunity to work in exchange for welfare benefits when a recipient reaches her lifetime limit of 60 months of federally-supported cash assistance. But the reform has certain limits. States may not use federal block grant funds to provide more than a cumulative lifetime total of 60 months of cash assistance to any welfare recipient, no matter how willing she might be to work for her benefits, and they have the option to set shorter time limits. States can grant exceptions to the lifetime limit and continue to use federal funds for up to 20 percent of the caseload. The extent of work expectations has also been increased. Single-parent recipients with no children under age one will be expected to work at least 30 hours per week by FY 2002 in order to maintain eligibility for cash assistance (Danziger, 1999, p 20). States can require participation in work or work-related activities regardless of the age of the youngest child. Thus PRWORA emerged from research that sought both to reduce poverty and welfare dependency (Danziger, 1999).  In the 1990s, following Clinton?s call to ?end welfare as we know it,? policy makers escalated their demands for recipients to work and reduced government obligations toward and funds to serve them (Danziger, 1999).
                     When Bush took office in 2001, the U. S. was experiencing a national surplus, unemployment and poverty had been on the decline for years, and the economy was booming. Now, almost six years later, poverty is on the rise, healthcare coverage is on the decline, and the country is faced with the largest national deficit in history. Lower middle class families are slowly slipping below the poverty line and the poorest are becoming even more destitute. Most of these families are headed by women.
                      President Bush has extended the TANF. There has been a general economic stimulus policy initiative during the Bush administration but nothing targeting low income Americans has been enacted. President Bush signed the economic stimulus package (H. R. 5140) into law with the hope that it will provide a much-needed boost to the lagging economy. The package includes tax rebates for individuals, tax breaks for businesses, and a temporary increase of the Federal Housing Administration loans from $417,000 to $729,750 (White House report, 2008). More than 130 million people are expected to get tax rebates ranging from $300 to $1,200 per household for individuals earning $75,000 or less and couples earning up to $150,000 (White House report, 2008). While the stimulus package will provide much needed financial help to millions of people, it fails to target those most in need as it will not include an extension of unemployment benefits, energy assistance, food stamp benefits, or fiscal relief to states for Medicaid.                       
                  From the above analysis, the question arises whether poor are responsible for their own condition. The above analysis implies that recipients become dependent and lethargic due to vast welfare measures. Scholars such as Murray (1984) and Kilty and Segal (2006) have emphasized on individual factors. They argue that welfare measures and lack of spirit and motivation among indigents contribute poverty. Danziger, 1999 argues that during the Nixon era increased welfare measures encouraged idleness. Kilty and Segal, 2006 also argues that poor people can come out into a state of self-sufficiency from dependency by learning proper work attitude and skills. Kilty and Segal, 2006 argue the importance of welfare reform and a ?tough love? approach would ultimately help the poor by making them conscious of their condition and forcing them to take their own responsibility. Bill Clinton?s emphasis on ?personal responsibility? and measures to ?end welfare as we know it? in 1992 all supports the above argument.
                     Due to the implementation of TANF, the numbers of people on welfare have decreased. As a result more funds are accumulated. In 1996 the number of ADFC recipients was 12,644,076 while in 2001, the number of TANF recipients was 5,91, 811 and the poverty rate also reduced from 13. 7 to 11. 3 ( Kilty and Segal, 2006) and while in 2008 it is 1,628,422  ( US Dept of Health and Human Services). The share of single mothers on welfare (based on administrative caseload counts divided by population numbers) rose from 38 percent in 1969 to 48 percent in 1980, but had fallen to 30 percent by 1998 ( Kilty and Segal, 2006). These caseload changes are widespread, with every state in the country experiencing substantial caseload decline. This decline has been widely hailed by politicians as an indication that policies designed to reduce dependence on public assistance and move less-skilled adults into the labor market have been extremely effective ( Blank, 2007). But however Blank argues that declines in welfare do not affect the poverty rate. The poverty rate in 2007 was 12. 5 percent, increasing slightly from its level of 12. 3 percent in 2006. The poverty rate increased for four straight years from 2000 to 2004. In 2007, the poverty rate was 1. 2 percentage points higher than it was in 2000 (Blank, 2007).     
States welfare initiatives
                      Most states took a significant decision about reform, and this decision was sensible in light of state goals and experience. A few states did not seriously make reform policy. New York was so deeply divided that it took no serious decisions about AFDC (Mead, 2002). Alabama and Missouri were pushed into reform by federal action and appeared to have little welfare policy of their own (Mead, 2002). In several other Southern states (Florida, North Carolina), policymaking appeared to be casual and personalized, with the governor or legislators offering reform plans with, apparently, little inquiry or evidence behind them( Mead, 2002) . Texas policymaking was incoherent as the state claimed to pursue work first but based its policy on an experimental program and focused far more on education and training (Mead, 2002). States have always emphasized on reform. But sometimes lower contribution towards these plans result in total failure of the program. Mead (2002) argues that in Florida and Georgia, however, officialdom was dragged into reform but showed little commitment to it. In Arizona and California, the agency or major localities had been heavily committed to a skills-oriented approach to welfare and resisted the shift toward work first. In Texas, welfare reform was a lower priority to administrators than rebuilding non-welfare employment programs and other initiatives. In Colorado and New Jersey, local agencies had a history of defiance toward the state government, and this prevented them from fully endorsing reforms decided in the capital. Mead (2002) argues that inspite of establishment of Employment Service (ES), a federally-funded job placement agency, and training programs under the federal Job Training Partnership Act (JTPA), poverty rate did not improve. After national welfare work programs were first enacted in 1967, the ES engaged in welfare practices. But because the ES?s routine stressed serving job seekers who came to it voluntarily, it generally performed poorly with welfare clients (Mead, 2002). These jobseekers came to it on a mandatory basis, as a condition of receiving aid. To succeed with them, the agency had to enforce work but also support employment with special services. The ES often found both these roles uncongenial (Mead, 2002). The ES was denoted to the role of contractor to welfare and later in 1988 the Workforce Investment Act (WIA) merged the ES, JTPA, and other non-welfare work programs. But this merging also created confusion. The problems included lack of clear procedures to refer clients to WIA, to serve them there, or to report results back to welfare. The states that lacked coordination and inadequate management information systems (MIS) were Massachusetts, Rhode Island, Tennessee, Washington, West Virginia, Florida, Georgia, and Tennessee.      
                         Colorado?s public reform has been associated with decline in poverty rate. By the close of 2000, Colorado?s unemployment rate dropped to 2. 6 percent, personal income showed steady gains, state welfare cases declined dramatically, and State legislators wrestled with an estimated $833 million revenue surplus (Colorado Fiscal Policy Institute, 2001). But inspite of all the above facts poverty still persists as expenses like child care, out-of-pocket medical expenses and geo-graphic differences in housing costs increased. The increases occurred even after adjusting for income support such as tax relief, food stamps and school lunch programs, housing subsidies and energy assistance. A report published in 2001 by the Colorado Fiscal Policy Institute determined that a single parent with two small children living in Denver County would need to earn an annual salary of approximately $39,924 in order to meet their basic needs such as housing, food, health care, childcare and transportation without public or private assistance. Even child poverty rate is high in Colorado. About 180,000 children, 15. 7 percent of the state total was living in poverty in Colorado in 2006, a 73 percent increase since 2000 (Frosch, 2008). The state of Colorado purchases childcare for income eligible families through the Colorado Child Care Assistance Program (CCCAP). The state allows individual counties to set the purchase price of childcare and make payments to providers from a combination of parental fees and federal, state and county funds. However, the Colorado Office of Resource and Referral Agencies (CORRA) found in a 2001 study that the average county payment fell below 75 percent of market value (Colorado Fiscal Policy Institute, 2001, pp 9). As a result counties forced providers to subsidize the cost of service to low-income families, which many were simply unwilling to do when limited slots could be filled with families that could afford to pay full rates. Other providers that chose not to simply refuse service to CCCAP families saved money by limiting the number of children on CCCAP that they would accept, cutting programs, or reducing workers? wages. All of these actions limited availability and sacrificed quality of care to low-income children. Poverty still exists in Colorado despite initiatives to alleviate poverty as too many working families lives with incomes below the poverty line and more families earn wages simply too low to afford their basic needs. The Colorado government started the Common Good Caucus in 2007 to develop a 2009 agenda, emphasizing on K-12 education and determined to bring technologies out of the laboratory and into the marketplace by investing $4. 5 million dollars in bioscience industry, supporting the Clean Energy fund to reduce high family utility costs , creating the Colorado Solar Incentive Program with $2 million to provide rebates for photovoltaic and solar thermal systems to help Coloradans join the new energy economy and cut their utility bills ( State Rep. Kerr Andy, 2008).  Poor people cannot pay the full cost of heating and lighting their homes. Governments and social service agencies have long assisted low-income ratepayers in paying their bills through such programs as the Low Income Home Energy Assistance Program (LIHEAP), charitable fuel funds, levelized billing, discounts, home weatherization, energy efficiency, energy usage education and debt management. If all Americans live in weatherized and energy efficient homes and have the income to pay their full share of utility bills, all other ratepayers would save nearly $6 billion in poverty costs, including fuel assistance, lifeline and other rate assistance, weatherization and efficiency costs, the costs of late payments and service disconnections (Oppenheim and MacGregor, 2007).       
                                      
Recommendations  
              From the above analysis it is clear that poverty remains pervasive due to the economic system, social stratification and welfare measures. According to Iceland (2003) on one hand, economic growth and technological changes contribute to increase in wages and overall standard of living. Economic growth accompanied by rising education levels improves the condition of people. On the other hand, the market economy often exerts a contrary effect on poverty levels (Iceland, 2003). To maximize profits, businesses usually seek to pay low wage to workers which increase inequality and poverty. Again policy may increase or decrease the harmful effects of inequality. Combining the factors emphasized by both liberals and conservatives, poverty is multifaceted. I believe that a strong national effort would alleviate poverty. Employment opportunities for all so that that worker and their families can avoid poverty, meet basic needs and save for the future. Increasing hourly wages would definitely improve the condition of these people. A smaller share of unemployed low-wage workers, receive unemployment insurance benefits. I believe that states (with federal help) should reform ?monetary eligibility? rules that screen out low-wage workers, broaden eligibility for part-time workers and workers who have lost employment as a result of compelling family circumstances. Workers should use this period of unemployment and the money received from the Unemployment Insurance System and upgrade their skills and qualifications. Thus adults should have opportunities throughout their lives to connect to work, get more education, and live in a good neighborhood and move up in the workforce.
                         Child care assistance to low-income families and emphasis on K 12 education would definitely reduce the rate of poverty in the United States.                          Low-income youth hardly attend college than their higher income peers. Pell Grants play a crucial role for lower-income students. Simplification of the Pell grant application process, and encouragement of institutions to do more to raise student completion rates would definitely improve the condition. Expansion of Pell Grants would make higher education accessible to residents of each state. The states at the same time should also develop strategies to make postsecondary education affordable for all residents. Expansion of the Saver?s Credit would encourage saving for education, homeownership, and retirement. As a result all Americans would have assets that would allow them to weather periods of volatility and to have the resources that may be essential for upward economic mobility. Apart from Saver?s credit, expansion of Earned Income Tax Credit would raise incomes and helps families build assets. Thus there should be opportunity for all so that children grow up in conditions that maximize their opportunities for success.
          
  
                           
                       
                                   
                            
                            
                      
                             
References:
Blank Rebecca (2007); Poverty to Prosperity; Center for American task force on Poverty;
www. americanprogress. org/issues/2007/04/pdf/poverty_report. pdf – Similar pages
Colorado Statewide Homeless Count (2007), School of Public Affairs, University of Colorado, denver. www. dola. state. co. us/cdh/Publications/Winter_2007_Statewide_PIT. pdf – Similar pages
Cook Richard (2007), Poverty in America
www. globalresearch. ca/index. php?context=va&aid=5905 – 61k – Cached – Similar pages
Corley Mary Ann (2003); Poverty, Racism and Literacy; ERIC Clearinghouse on Adult Career and Vocational Education
Danziger Sheldon (1999), Welfare Reform Policy from Nixon to Clinton, Institute for  for Social Research, University of Michigan.
De Navas-Walt, et al. , ?Income, Poverty and Health Insurance in the United States: 2005.
Diana Pearce Diana Pearce (1978) “The Feminization of Poverty: Women, Work, and Welfare,” Urban and Social Change Review.
Iceland John (2006); Poverty in America; University of California Press
Isidore Chris (2008); the Trillion-Dollar Mortgage Bomb,
money. cnn. com/2008/04/21/news/economy/fannie_freddie/?postversion=2008042103 – 66k ?
James Tobin (1993); Poverty in Relation to macroeconomic Trends, Cycles and Policies; Cowles foundation discussion paper.
                  

Garima Dasgupta
Graduate student

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Conspiracies

Proving the conspiracy. http://abcnews. go. com/Health/MindMoodNews/Story?id=6443988&page=1I was just thinking about the ABC. com article that came out recently asking what is behind the Internet Conspiracy Empires? I think it’s a good question, and so I thought I would take you back through some of the conspiracies that we have looked at over the last couple of years. They will not all be conspiracies, but they will help to show why I have drawn my conclusion about our current conspiracy, and what is behind Gang Stalking. The Snitching System. http://www. thejusticeproject. org/wp-content/uploads/snitchsystembooklet1. pdf[quote]“The history of the snitch is long and inglorious, dating to the common law. In old England, snitches were ubiquitous. Their motives, then as now, were unholy. In the 18th Century, Parliament prescribed monetary rewards?blood money?for snitches, who were turned back onto the streets where they were, in the words of one contemporary commentator,?the contempt and terror of society. ?”The system produced a cycle of betrayal in which each snitch knew he might find himself soon in the dock confronted by another snitch. ” “If all cases ended so poetically, perhaps informant dependent prosecutions would be more humorous than objectionable. In real life, however, O. Henry endings are rare. “”The snitch system probably arrived in the New World with the Pilgrims. The first documented wrongful conviction case in the United States involved a snitch. The case arose in Manchester, Vermont, in 1819. Brothers Jesse and Stephen Boorn were suspected of killing their brother-in-law, Russell Colvin. Jesse was put into a cell with a forger, Silas Merrill, who would testify that Jesse confessed. Merrill was rewarded with freedom. The Boorn brothers were convicted and sentenced to death but saved from the gallows when Colvin turned up alive in New Jersey. “[/quote]With the advent of modern day society can we assume that the Snitching System became obsolete, or would it be better to rightfully conclude that it was and still is an integral part of society and as relevant today as it was yesterday? It is also just as much a concern for this time period as it has been in others?The Secret PersuadersDuring WWII before America agreed to join the war, the United Kingdom set up a secret agency inside of America, designed to convince the entire nation it was a good idea to join the war. This was back in 1940 and this agency had almost 3000 operatives. They sent out false media stories, via newspapers and other mediums they had set up within America. To the individuals that were anti-war they had a game that they played called VIK. http://www. guardian. co. uk/uk/2006/aug/19/military. secondworldwar[quote]BSC invented a game called ?Vik?, described as ?a fascinating new pastime for lovers of democracy?. Printed booklets described up to 500 ways of harassing and annoying Nazi sympathisers. Players of Vik were encouraged to ring up their targets at all hours of the night and hang up. Dead rats could be put in water tanks, air could be let out of the subject’s car tyres, anonymous deliveries could be made to his house and so on. In the summer of 1941, BSC sent a sham Hungarian astrologer to the US called Louis de Wohl. At a press conference De Wohl said he had been studying Hitler’s astrological chart and could see nothing but disaster ahead for the German dictator. De Wohl became a minor celebrity and went on tour through the US, issuing similar dire prognostications about Hitler and his allies. De Wohl’s wholly bogus predictions were widely published. [/quote]I have never been able to locate the booklet with the 500 ways of harassing those that were anti-war, but I am sure some of those methods survived to this time period. Here are some more amazing details about this agency that was set up by a foreign body on U. S. soil for the sole purpose of manipulating the population intogoing to war. This would have continued, but conveniently ended when the Japanese hit pearl harbour, what a unique coincidence. [quote]BSC was set up by a Canadian entrepreneur called William Stephenson, working on behalf of the British Secret Intelligence Services (SIS). An office was opened in the Rockefeller Centre in Manhattan with the discreet compliance of Roosevelt and J Edgar Hoover of the FBI. But nobody on the American side of the fence knew what BSC’s full agenda was nor, indeed, what would be the massive scale of its operations. What eventually occurred as 1940 became 1941 was that BSC became a huge secret agency of nationwide news manipulation and black propaganda. Pro-British and anti-German stories were planted in American newspapers and broadcast on American radio stations, and simultaneously a campaign of harassment and denigration was set in motion against those organisations perceived to be pro-Nazi or virulently isolationist (such as the notoriously anti-British America First Committee – it had more than a million paid-up members). Stephenson called his methods ?political warfare?, but the remarkable fact about BSC was that no one had ever tried to achieve such a level of ?spin?, as we would call it today, on such a vast and pervasive scale in another country. The aim was to change the minds of an entire population: to make the people of America think that joining the war in Europe was a ?good thing? and thereby free Roosevelt to act without fear of censure from Congress or at the polls in an election. BSC’s media reach was extensive: it included such eminent American columnists as Walter Winchell and Drew Pearson, and influenced coverage in newspapers such as the Herald Tribune, the New York Post and the Baltimore Sun. BSC effectively ran its own radio station, WRUL, and a press agency, the Overseas News Agency (ONA), feeding stories to the media as they required from foreign datelines to disguise their provenance. WRUL would broadcast a story from ONA and it thus became a US ?source? suitable for further dissemination, even though it had arrived there via BSC agents. It would then be legitimately picked up by other radio stations and newspapers, and relayed to listeners and readers as fact. The story would spread exponentially and nobody suspected this was all emanating from three floors of the Rockefeller Centre. BSC took enormous pains to ensure its propaganda was circulated and consumed as bona fide news reporting. To this degree its operations were 100% successful: they were never rumbled. [/quote]That is an amazing conspiracy that very few knew anything about. Are branches of this program still operational in some capacity on foreign soil today? It’s hard to say. Operation GladioAn actual operation that hired agents and had them in keeping in such a time as when they were needed. This is another jewel that came to light while doing research into Gang Stalking. http://en. wikipedia. org/wiki/Operation_Gladio[quote]Emblem of NATO’s ?stay-behind? paramilitary organizations. After World War II, the UK and the US decided to create ?stay-behind? paramilitary organizations, with the official aim of countering a possible Soviet invasion through sabotage and guerrilla warfare behind enemy lines. Arms caches were hidden, escape routes prepared, and loyal members recruited: i. e. mainly hardline anticommunists, including many ex-Nazis or former fascists, whether in Italy or in other European countries. In Germany, for example, Gladio had as a central focus the Gehlen Org ? also involved in ODESSA ?ratlines? ? named after Reinhard Gehlen who would become West Germany’s first head of intelligence, while the predominantly Italian P2 masonic lodge was composed of many members of the neofascist Italian Social Movement (MSI), including Licio Gelli. Its clandestine ?cells? were to stay behind (hence the name) in enemy controlled territory and to act as resistance movements, conducting sabotage, guerrilla warfare and assassinations. However, Italian Gladio was more far reaching. ?A briefing minute of June 1, 1959, reveals Gladio was built around ‘internal subversion’. It was to play ‘a determining role? not only on the general policy level of warfare, but also in the politics of emergency’. In the 1970s, with communist electoral support growing and other leftists looking menacing, the establishment turned to the ‘Strategy of Tension’ ? with Gladio eager to be involved. ?[[/quote]A secret paramilitary army that exists in many European countries and has since the end of WWII, set up by the U. S. and the U. K. ? Kept secret all the way up to 1990 when the Italian wing was exposed, and then the other branches were exposed as well. This secret army might have remained secret to this day, except for the extreme involvement of the Italian wing in local policy. [quote]?Coordinated by the North Atlantic Treaty Organization (NATO), {the secret armies} were run by the European military secret services in close cooperation with the US Central Intelligence Agency (CIA) and the British foreign secret service Secret Intelligence Service (SIS, also MI6). Trained together with US Green Berets and British Special Air Service (SAS), these clandestine NATO soldiers, armed with underground arms-caches, prepared against a potential Soviet invasion and occupation of Western Europe, as well as the coming to power of communist parties. The clandestine international network covered the European NATO membership, including Belgium, Denmark, France, Germany, Greece, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, and Turkey, as well as the neutral European countries of Austria, Finland, Ireland, Sweden and Switzerland. ‘The existence of these clandestine NATO armies remained a closely guarded secret throughout the Cold War until 1990, when the first branch of the international network was discovered in Italy. It was code-named Gladio, the Latin word for a short double-edged sword [gladius]. While the press said the NATO secret armies were ‘the best-kept, and most damaging, political-military secret since World War II’, the Italian government, amidst sharp public criticism, promised to close down the secret army. Italy insisted identical clandestine armies had also existed in all other countries of Western Europe. This allegation proved correct and subsequent research found that in Belgium, the secret NATO army was code-named SDRA8, in Denmark Absalon, in Germany TD BJD, in Greece LOK, in Luxemburg Stay-Behind, in the Netherlands I&O, in Norway ROC, in Portugal Aginter, in Switzerland P26, in Turkey Counter-Guerrilla, In Sweden AGAG (Aktions Gruppen Arla Gryning, and in Austria OWSGV. However, the code names of the secret armies in France, Finland and Spain remain unknown. [/quote]The promised that they would close down these secret armies. We however know that with other similar programs they are never shut down, they are just repackaged and start up again. That is one heck of a conspiracy. Secret armies in many European countries set up by the U. S. and the U. K. Red SquadsNot so much a conspiracy, but a little known wing of the police that exists in many countries around the world. Set up for the sole purpose of destroying dissidence. During Cointelpro and the Canadian VIP program they worked closely with the government to neutralize dissidence. http://www. amazon. com/Protectors-Privilege-Squads-Repression-America/dp/0520080351/ref=sr_1_1?ie=UTF8&s=books&qid=1229548302&sr=1-1[quote] The cops love these free-wheeling, elite units. They were ostensibly created to combat terrorism, but have been used mostly to infiltrate and suppress liberal and radical political organizations and civil rights groups. They lift their members out of the routine of police work into something of a James Bond life. As Frank Donner points out in this excellently researched, thoughtful and well-detailed study of police spying, their excesses have been many. But Donner, who directed the American Civil Liberties Project on Political Surveillance, concludes with the chilling thought that the Red squads will be around long after there are any Reds. [/quote]These groups go back over a hundred years, as each new wave of immigrant population introduced themselves Red Squads were there, using informants to infiltrate, get information and help to disrupt these groups, movements, and unions. With other infiltration programs the idea is to try to get the corportion of members of the infiltrated groups, by asking some of them to become informants. Once you are an informant for the system, you are always considered an informant for the system. [quote]Worse yet, the information, and misinformation, gathered by these sleuths is fed into the growing number of intelligence networks maintained by federal, state and local law-enforcement organizations. In the computer age, if you attend a left-wing meeting in Echo Park, your name is likely to be spread as far as New York. As Donner points out, the squads are not a recent invention. One of his most important contributions is tracing the history of the Red squads, showing how deeply rooted they are in American political, social and economic life?. ?That set the pattern for the Red squads, a pattern that continues today. Whatever the city, said Donner, the goal and tactics are much the same: ?police behavior motivated or influenced in whole or in part by hostility to protest, dissent and related activities perceived as a threat to the status quo. ?[/quote]Elite branches of the police designed to squash dissident and protect against perceived threats to the status quo. http://en. wikipedia. org/wiki/Red_squad[quote]In New York, former City Police Commissioner Patrick Murphy traced their origin there to an “Italian Squad” formed in 1904 to monitor a group of Italian immigrants under suspicion[1]. However, it is their association with fighting communism which provides the basis for the name “Red Squad. ” They became more commonplace in the 1930s, often conceived of as a countermeasure to Communist organizers who were charged with executing a policy of dual unionism – namely, building a revolutionary movement in parallel with membership in above-ground labor organizations. Similar units were established in Canada in this period, although only the Toronto police used the name. In the late 1960s, as the protests against Vietnam and the general domestic upheaval intensified, the Red Squads augmented their focus, to include dissidents largely outside the labor movement, including therein not just war resisters, but protest movements of all political stripes, including Neonazis, Native American movements, the women’s movement, environmentalists, the civil rights movement, and others. The methods employed ranged from simple surveillance to isolated incidents of assassination. Anti-activist police operations were expanded under the Johnson and Nixon administrations, particularly in concert with, and within the cadre of the FBI’s COINTELPRO surveillance program, but also including domestic spying by the CIA. [/quote]This very rarely discussed unit of the police apparently were in and still are in existence in many cities, some going by different names, but the same concept applies, squash dissidence. Alexandra Natapoffhttp://www. aclu. org/images/asset_upload_file744_30623. pdf[quote]The use of criminal informants in the U. S. justice system has become a flourishing socio-legal institution. Every year, tens of thousands of criminal suspects, many of them drug offenders concentrated in inner-city neighborhoods, informally negotiate away liability in exchange for promised cooperation, while law enforcement at the local, state and federal levels rely on ever greater numbers of criminal actors in making basic decisions about investigations and prosecutions. While this marriage of convenience is fraught with peril, it is nearly devoid of judicial or public scrutiny as to the propriety, fairness, or utility of the deals being struck. At the same time, it is a quintessential expression of some of the most contentious characteristics of the modern criminal system: law enforcement discretion, secrecy, and the increasing informality of the adjudication process. The informant institution is also an under-appreciated social force in low-income, high-crime, urban communities in which a high percentage of residents – as many as fifty percent of African American males in some cities – are in contact with the criminal justice system and therefore potentially under pressure to snitch. By relying heavily on snitching, particularly in drug-related cases, law enforcement officials create large numbers of informants who remain at large in the community, engaging in criminal activities while under pressure to provide information about others. These snitches are a communal liability: they increase crime and threaten social organization, interpersonal relationships, and socio-legal norms in their home communities, even as they are tolerated or under-punished by law enforcement because they are useful. The Article also hypothesizes the harms imposed by the informant institution on socially disadvantaged, high-crime communities in which snitching is common. These harms may include increased crime, the erosion of trust in interpersonal, familial and community relationships and other psychological damage created by pervasive informing, the communal loss of faith in the state, and the undermining of law-abiding norms flowing from law enforcement’s rewarding of and complicity in snitch wrongdoing. [/quote]Many people see this article and assume it’s an inner city problem, but it’s not. This is a societal problem. These informant programs are not just going after African American males, they are going after the females, and they are going after other communities. They started in these communities, and these communities currently have higher ratios of Informants, but then it branches out. Imagine a society where over 50% of your community is a potential snitch? Imagine what that does to the heart and soul of a society? Some people don’t have to imagine because they have already been through something very similar. [quote]http://www. november. org/razorwire/2005-02/art/RazorWire-V8N3a. pdf”As summer travel ebbed, I dove into the study ofthe informant system, as pertains to those whom the police arrest, then pressure to go back into theirplaces of home and work and set others up for arrest. “How many informants do we have in communities? We can?t measure it because of this secret system, but experts have some guesses. “Because researchers know what is behind the search warrants granted, they know that almost 98% of the time the police don?t have any goods on anyone, just a confidential informant. A lot of informing is going on, and it?s escalating. “”So they squeeze these people into rolling on their mother. Our family involved my brother?s girlfriend; it was her brother who turned her in, and so we went through this ourselves. And it is hard to try to explain to people this part ? people do 20, 30 years and they get through it. Somehow, I don?t know how. I?ve never been to prison, but they get throughit, and what dogs them all of the time is this ?how could my sister do that to me? How could my friend do this to me? That stays with them. That psychological damage never goes away. And it spreads to everyone in the family, just like anything traumatic does, and you get a bunch of sick people. “When I grew up, the Russians were doing it a lot, the informant system throughout all the communities. A person could be hauled off and interrogated and taken off to the ice fields. It terrified me, those Russian people. We studied these communities inRussia after that period because there was a lot ofmental illness. Our country went over there to help them with all their crazy people. And do you know what our country found out? Our scientists anddoctors went over there and came back and said, ?It was all those informants. It made them crazy to liveamong people, and nobody knew who was going to rip them off, or who needed to ?get in good,? or some favor. And so turn someone in, and that person gets hauled off to Siberia. It made people crazy. <b>Well, that?s what is happening in our communities now. “</b>[/quote]The new face of snitching might surprise you. As mentioned they started in ethnic communities, but they have branched out so much further then this. http://www. mapinc. org/images/Hoffman. jpgMeet Rachel Hoffman she was a 23-year-old Florida State psychology graduate, she is also the face of snitching. Rachel earlier this year agreed to become an Informant to lower her sentence for a drug conviction. She was killed while making a drug purchase for the police to help reduce her drug sentence. Informants come from a variety of social and economical backgrounds and once caught up in the system, many will do anything to escape prison sentences normally offered for much more severe crimes. http://november. org/stayinfo/breaking08/FinalNight. html[quote]Immediately after Tallahassee police raided her apartment April 17, Hoffman went to her boyfriend’s house and told him about the deal she’d cut. Over the next three weeks, she would tell him and Liza all about her work as a confidential informant. “They wanted her to turn in her friends, and she wouldn’t do that,” said Liza, a 24-year-old FSU graduate student. “She said she wanted to get some grimy people off the street. She wanted to get bad guys. “At first she agreed to give up a guy she knew who dealt drugs and sometimes bought pot from her, her friends said. But after one controlled call from the police station, she confessed to him she was working for the police and asked him to help her find someone else to turn in. [/quote]She was killed during a sting that went wrong. She was an inexperienced 23 year old, who didn’t want to go to jail, didn’t want her parents to find out, and thought this would be a cool way to work off her sentence. She paid the ultimate price for it. This story is not that uncommon in today’s modern society, but many of us, like myself, were previously unaware of the extent to which citizen informants are being used in society. She should no more have been turned into an Informant than many of these young urban men and woman, who also don’t want to spend years in jail, vs living outside for minor drug possessions, these people exchange their freedoms for a type of slavery and servitude to the system that is unimaginable. These situations are becoming too common, and they are contributing to the detriment and moral fiber of our societies. Fusion Centers and TLOThe informant system is not just using paid informants. They are also using an army of volunteer Informants. The Citizen Informants who are parts of various community programs, or who were inducted via their place of employment. http://www. aclu. org/pdfs/privacy/fusion_update_20080729. pdfThe ACLU has released a report on Fusion Centers. 800,000 operatives will be dispersed throughout every American city and town. Set to report on even the most common everyday behaviors which will go into state, local and regional, linked data bases. This number of 800,000 is outside of other Informant programs that are already in place within America. Informants working via Citizen Corps, and other sub programs. There are informant programs for local businesses, informant programs for truckers, boats, and so many others. http://blog. t1production. com/utility-workers-hired-as-stasi-informants-in-colorado-california-arizonaT. I. P. S. officially died, but lived on in many other forms. Spying101The Canadian Government spying on it’s own citizens? Canada that friendly and peaceful nation? The very one. http://www. spying101. com/ http://www. gangstalkingunited. com/forum/books/spying-101/[quote]If you attended a Canadian university in the past eighty years, it’s possible that, unbeknownst to you, Canadian security agents were surveying you, your fellow students, and your professors for ’subversive’ tendencies and behaviour. Since the end of the First World War, members of the RCMP have infiltrated the campuses of Canada’s universities and colleges to spy, meet informants, gather information, and on occasion, to attend classes. [/quote][quote]RCMP spies kept secret files on hundreds of Canadian Politicians and bureaucrats at all three levels of government as part of a project known as the ?VIP program,?[/quote][quote]The book, a thorough examination of RCMP surveillance of the academic world, also discusses the Mounties’ efforts to keep tabs on other elements of society, including government, the media and women’s groups. The RCMP created security files on 800,000 Canadians, and it has long been known the force took an active interest in politicians and public servantswith links to Communist organizations or other pursuits deemed subversive. [/quote]Talk about conspiracy. The Canadian government for over 80 years spied on it’s citizens and opened files on many of it’s citizens just because they attended a university or college? If the Canadian government was willing to do this, what about other nations?This program after 80 years of operation within Canadian Universities and Colleges, when exposed supposedly formally ended. That is the official story that the public is suppose to believe. These spying programs were not content to just watch the universities, the research shows that they branched out into the community, because after graduating, these people might still have subversive ideas. Within the last 10 years since the program supposedly ended, it’s hard to imagine how many new files might have been opened on unsuspecting students. Stasis- What happened to these people who were former spies for the East German state?http://www. spiegel. de/international/germany/0,1518,540771,00. html[quote]More East Germans were spying on their neighbors, colleagues, family and friends when the Berlin Wall fell than had previously been thought. According to a report published Monday, 189,000 people were informers for the Stasi — the former Communist secret police — when East Germany collapsed in 1989 — 15,000 more than previous studies had suggested. [/quote]The C. I. A. were handed the list of these names after the Berlin Wall fell. How many went to other countries and were asked to continue with their domestic spying is unclear. The above scenarios are just a few of the conspiracies, intrigues, and surprising information I have come across when researching Gang Stalking. what I am seeing is a continual and consistent pattern of something that is systemic, with many absorption points. This means that citizens are being incorporated into these programs through many different venues, some via their families. Other through educational institutions, others via their places of employment, other through religious institutions, etc. I am also seeing a link to some people that are being mobbed and bullied out of this system. I am also seeing the same patterns of collusion that has been reported elsewhere, by others. http://www. bullyonline. org/action/obstruct. htmhttp://www. targetedindividuals. com/System. htmlThat’s part of the conspiracy that I am seeing, and this conspiracy has been ongoing within society for some time now. Many communities have been affected by this and some are very aware of the level of snitching and informing that is ongoing in society, paid and unpaid. Others have had very limited or no exposure to these concepts, and therefore are not aware of what is ongoing in society.

I am a target of a practice called Gang Stalking. I have been researching and investigating it for the last two years and these are some brief findings that I would like to share.

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The World of Rving

The World of RVing. Ever want to leave home and become full-time RVers?Does it cost a lot of money to live this adventurous lifestyle?Visit the web site of www. JMPelley. org and see how John and Maggie Pelley, The Geriatric Gypsies, do this.   They drive a 2000 Ford F350 one ton dually diesel powered truck and tow behind them a 33 foot Fleetwood Avion fifth-wheel trailer with two slide outs. They have been on the road since May 2002.   Their plan was to start on the East Coast and head West.   They barely left Park Forest in their shakedown trip when they hit a low hanging branch on the street, where they had lived.   This minor inconvenience ended up with a new roof being installed on their trailer and a postponed trip East.   The furthest East they got that year was Michigan and Indiana. ? At their site you will find tips about full-timing RVing.   How to choose a RV.   How to communicate with friends.   Where to receive mail. Checklists for entering or leaving a campsite.   Do it yourself tips.   Where to shop.   Where to park. Where to find instant communities.   How to live on a limited budget.   How to avoid the learning curve.   They are always interested in finding more tips about the RV lifestyle.   If you have any contact them at Johnpelley@JMPelley. org. ? Visit the places they have seen.   They started on the East Coast of the United States: South in the winter and North in the summer. Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, Wisconsin. ? Canada: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Quebec. They have found in their travels many ideas and facts, which they were never taught in school, even with two Masters degrees. ? They believe in living green and being Eco-friendly.   Living the RV life has taught them to take care of the planet and better care of themselves.   They have found companies who think like them. For more Eco-friendly information see www. Sunpowereddreams. com, www. greenhomebuilding. com, and www. dreamgreenhomes. com, and wind power. ? Learn how to volunteer.   National Parks, State Parks, and other agencies are always looking for volunteers.   For full-time RVers, many will provide a campsite with electric, water, and sewer facilities for three days of work or ?play? at the park.   No matter what your expertise might be, the Parks are always looking for help: campground hosts, interpretation, maintenance, administration, computers, visitor center help, etc. ? Enjoy some of the music that they love.   John has a CD of Native American flute music, which people find very soothing and relaxing. Teachers use it in their classrooms to help their students study.   Many have found the music suitable for meditation. Featured too are other music and links to music, which are available as they travel. ? They offer products for sale, which will enhance your traveling experiences: CDs, fleece blankets, dream catchers, etc.   New items appear regularly.

John and Maggie Pelley are Geriatric Gypsies. Both of us are retired from the rat race of working. We are full-time RVers, who ran away from home. We began our travels on the East Coast and, like the migrating birds, seek the warmth of the seasons. No more shoveling snow in Chicago. We have discovered volunteering with the National Park System. During our travels we have found that each town has a story to tell: some are more interesting than others. Both of us enjoy good listening music as we go. John has a CD he has recorded of Native American flure music. We have learned that RVing has a learning curve. We want to pass on some advice the help others avoid this trecherous curve. Life is an adventure. We are living it to the utmost.

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Holisticjunction.com’s Featured School of the Week May 7, 2007: the Chubb Institute

Offering six campus locations in New Jersey and Pennsylvania, The Chubb Institute provides diploma programs in a variety of popular career fields, including professional training in computer networking and security, CAD/drafting technology, graphic design and animation, massage therapy, medical assistant, medical billing and coding, and surgical technologist.

Prospective students who aren’t sure of what field they’d like to pursue or how to apply for post-secondary education will discover that Chubb Institute’s admission services help immensely when it comes to finding the right program to meet individual goals. In fact, Chubb Institute provides financial aid representatives who walk students through available financial aid options. Because the school participates in Federal financial aid programs (for those who qualify), applicants have the ability to apply for Federal PELL Grants, Federal Supplemental Educational Opportunity Grants, federal loans, private loans, and Institutional loans.

For students who decide to enter the holistic field of massage therapy, Chubb Institute’s massage therapy course provides training and skills necessary for candidates to gain entry-level positions. In the massage therapy program, students learn about soft tissue injury and treatment, as well as the anatomy, physiology, and pathology thereof. Specialized bodywork modalities include practical training in aromatherapy and spa treatments, chair massage, deep tissue massage, hydrotherapy, sports massage, and Swedish massage. Additionally, massage therapy students at the Chubb Institute learn about body mechanics, nutrition, stress management, wellness, CPR, and first aid certification, as well as basic business skills and clinical training.

Interested in working in a hospital or other health care setting? The Chubb Institute extends its comprehensive diploma program in medical billing and coding. Students who opt to pursue this course of study quickly learn that this field of work requires a great amount of concentration and detail-oriented study. Comprising the program’s courses: insurance billing and medical coding, medical record maintenance, insurance claim reimbursement methods, human anatomy, physiology, common diseases, medical terminology, pharmacology, medical office administration, and an externship. Successful graduates of Chubb Institute’s medical billing and coding program earn entry-level positions in insurance companies, hospitals, nursing homes, and other health care-related facilities.

If you’re an artist at heart, Chubb Institute’s graphic design and animation diploma program might be ideal for you. Students who successfully complete all required coursework (including studies in Photoshop imaging and graphics, Macromedia Flash, Internet presentation, Adobe Premier, digital videos, audio files, 3D Studio MAX, creation of interactive websites, and other multimedia) can acquire careers as desktop publishers, graphic web developers, multimedia graphic designers, and other multimedia specialists

Chubb Institute provides additional diversified career training opportunities through its computer networking and security, CAD/drafting technology, medical assistant, and surgical technologist programs as well.

Boasting professional memberships with several fine educational and business organizations, and Accredited by the Accrediting Commission of Career Schools and Colleges of Technology (ACCSCT), the Accrediting Council of Independent College & Schools (ACISCS) and the Accrediting Council for Continuing Education & Training (ACCET), Chubb Institute encourages individuals to visit their campuses to learn more about their “highly-focused, real-world” job training programs.

HolisticJunction. com recognizes The Chubb Institute and applauds its standards of excellence in providing professional vocational education. If you would like more information about this career training school, please visit The Chubb Institute today. Featured School of the Week: The Chubb Institute

©Copyright 2007

The CollegeBound Network

All Rights ReservedNOTICE: Article(s) may be republished free of charge to relevant websites, as long as Copyright and Author Resource Box are included; and ALL Hyperlinks REMAIN intact and active.

Resource Box: CarolAnn Bailey-Lloyd – Freelance Writer and Web Consultant for HolisticJunction. com- part of The CollegeBound Network, an interactive media company that specializes in recruitment lead generation solutions for colleges, universities, and career schools.

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What you Should Know About the Option Arm Mortgage

Everybody I have talked to finds the elaborate vocabulary of mortgages distressing and complex. There is the Pay Option, the Pick-a-Payment, the Cash Flow ARM, and then there is the Option ARM.

The beauty of these types of loans it that there is a different start rate, i. e. , rate at the beginning and different monthly payment options. But ultimately it is the responsibility of the buyer to act smart. Only when you feel confident that you understand these specialist products should you venture and get one.

They say that when you take a loan, the lender takes away an arm and a leg. Well, the ARM in this case is that Adjustable Rate Mortgage. This empowers you to decide your monthly payments. This schedule of payment is then set out in black and white in your loan document. That is why such options are called Pay Option, Pick-a-Payment, Cash Flow ARM, or Option ARM loans?

This warrants a deeper examination: The Option ARM loans have a starting introductory period which has the lowest interest rate. If you have good credit rating, and can put down a hefty down payment, the start rate will be lower. But do not get taken away by the low interest rate, sometimes as low as 1. 25%, in the start. This start period will last only for one to three months. This beginning low rate will be one of the most significant factors in computing your interest rate for the first year.

If it is the usual 30 year mortgage you are looking for, there is no “index” that you need to think about. But in the case of the Option ARM mortgage, your rate of interest rate is recomputed each month after the initial honeymoon “start” period. .

You can be sure that the eventual interest rate will never sink to the “low levels” of the initial starting period interest rate. The index that is used to determine your rate of interest is primarily based on the COSI, or Cost of Savings Index. . So the key feature to keep in mind while opting for an ARM loan is the description of the index that will be used to compute your rate of interest.

Now that you know that the interest rate gets readjusted, make sure you know how often.

Now we move the other important feature: the margin. The margin is like the profit that the lender makes over and above the index that is being used. For instance, the ARM mortgage may stipulate that there would be a 3% margin. That will mean that in addition to the inflation in the index, you will pay 3% more.

As you can guess financial instruments and credit is getting complex. When you look closer you will find that the Option ARM loans often give borrower four payment options: Minimum Payment, Interest-Only Payment, Fully Amortized Payment, and 15-Year Payment.

A smart buyer begins by comparing the credit options. Then she/he compares loan-providers. And remember that the rate is not cast in stone. You can and should bargain.

New Jersey Mortgage gets you a COSI loan and an Option ARM Mortgage.

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10 Top Tips to Survive the Economic Crunch by Celia Ann Rooney

Worried about your economic future? You are not alone in this roller-coaster market. But don’t lose hope. There are lots of practical steps you can take to improve your situation right away. Today is the best time to start the leaner budget you’ve been meaning to get around to, increase your earnings, and reap savings from recycling. As the owner of two small businesses (a law firm partnership with my husband in Philadelphia and a new web-based multimedia publishing company registered in California), these tips are more than cost-cutting measures for hard times. They are also smart practical tips for achieving business success in the long term. Here they are in three areas of business management: tips for reducing costs, increasing income, and improving marketing.
1. Cut unnecessary items from your budget completely. Everyone has pork in his or her spending habits. Ask yourself as you go through a typical week each time you take out your wallet: Do I really need this (latte, pretzel, extra pair of shoes)? And for your business: Are we paying for things that we really don’t need and could do without? The truth is we can all cut down to a low-fat money diet. Remember, the less you spend unwisely the more you get to keep and invest.
2. Recycle paper and replace where possible. My law partner does not throw out printouts from the computer that have mistakes and must be reprinted. He tears the pages in half, turns them to the blank side, and stacks them onto a small clipboard. Voilà! Instant note and phone message system with purely recycled paper. The leftovers go into the shredder and then the recycle bin. Small steps with big results. Look around you. The opportunities are everywhere.
3. Reduce outsourcing. If you “hire out” or outsource certain jobs in your business, consider reducing the number of jobs or contracts. This is likely a temporary cost-saving measure, but should be considered for the short run until things improve in the economy. I know that that will impact other small businesses, but you might figure out a way to barter or trade services so that you and your vendors can both cut costs.
4. Contact former and present customers for additional business. In our Pennsylvania and New Jersey law practice, our best source of new clients is our old clients. They not only keep coming back for our services but they send family members and friends as well. We are presently developing our client database so that we can send out an eNewsletter and emails to further define the services we offer and offer free general legal tips. In the meantime, when someone contacts us, we do our best to return the call and provide top quality personalized services in the best way we can. That is the best way to communicate to your customers that you care and want to help.
5. Expand to add a new product or service to your existing catalog. Another way to increase income is to add a related product or service to your current line. As primarily personal injury and workers’ compensation trial lawyers, our practice has also offered our clients other legal services such as writing their wills and setting up trust funds and representation in occasional domestic or criminal matters. In the last five years, we have expanded our wills and estates department which increases income. Consider analyzing your current line for a new expansion.
6. Start a whole new subsidiary?the more income streams the merrier. Another good way to increase income directly is to start a whole new company, whether related to your main business or not. Be prepared to do your homework, whatever the new product or service is. My present two businesses of writing, which I’ve done all my life, and my law practice these twenty years or so, complement each other nicely. I do most of the writing and research in my firm and then I get to exercise my creative writing skills in articles like this one. The company of A New Success, LLC, which I have cofounded with my son this year, allows me to self-publish helpful articles, eBooks, and a weekly eNewsletter as well. Starting a new project like that is exciting and energizing and increases your ability to generate income in whole new ways using skills and abilities you have honed to excellence over the years.
7. Increase your marketing on the Internet. No matter how old or young you are, I encourage you to explore the possibilities of marketing on the Internet. Cyberspace is the new frontier of marketing. Happily, some of the more tedious aspects of marketing on the internet, such as “blasting” articles into many directories and websites without re-entering all the information repeatedly, have become partly automated by new companies springing up just as you need them. The young people you can educate and encourage are out there looking for you and your company, and often their parents and grandparents are looking over their shoulders!
8. Advertise your business with expert articles on the web. Writing articles using your expertise as background and sending them out on the web so that people can get a taste of who you are and what you do is a great way to bring traffic to your website and then establish a relationship. Get training if you need it or hire a ghost writer if you need more than training, but go for it. This is the age of rapidly changing information that people want to absorb and move on, so give them what you can from your own knowledge, information, experience and education. You do it for free and give it for free?it’s a good way to give back to the global community and invite people to use your services or buy your products as well.
9. Get feedback from your customers with a survey. You need feedback. It’s the only way to improve your products and services to bring them into line with what people want and expect. Listen to your customers. You can call them up or email a questionnaire or send a snail-mail survey.
10. Conduct research and test marketing on old and new products and services. For old products, try reaching a new internet market you have not used before or use advertising or direct mail to draw in a geographic market not far from your home base. For new products, launch them in your current catalogs both electronic and paper under the “What’s New” banner. Send special marketing emails and see how many clicks you get. Search for competitors online and see how they are selling their products.
Using these top ten tips will definitely improve your business status. In these tough economic times, it’s imperative to improve your small business’s foundation by cutting costs, increasing income, and improving your marketing and product lines. Believe in your ability to take practical steps to weather this economic storm?that’s really half the battle.

Celia Ann Rooney is a writer, teacher, and attorney in Philadelphia. She has published many articles in trial lawyer publications and writes an annual supplement in products liability law for Bisel Law Publishers. She is the author of a series of eBooks which examine the science and art of success in the success stories of real people and articles on the subjects of achieving business success and self-improvement. She is co-founder and CFO of A New Success, LLC. Contact her directly at crooney@anewsuccess. com .

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Organizational Practices in Romania and US: Are We So Different?

Introduction In the fall of 2008, three managers from Romania and US convened a roundtable on Romanian and Anglo-American management practices.  Over the course of several weeks, the roundtables covered four organizational themes:  Coordination, Courage, Collaboration, and Creating Change.   This article is a summary of their dialogue regarding organizational practices, based both on their experience and empirical research. Although all three came from different backgrounds, they shared a common experience and expectation:  all experienced economic shifts in their countries and belief that the modern organization as it exists today, should radically change.   A brief background on participants of the roundtable: Matt Aiello started and manages a small waste management company in the US.    Prior to starting his own company, he worked in multiple industries, which provided him a broad view of different management styles and industries.    Awilda Borres is currently Director of Organizational Development with Merck & Company, a global pharmaceutical firm, and has over 15 years of experiencing in designing and leading large-scale change in large corporations. Madalina Bucur is currently an assistant manager and regional selling manager with Bucur Grup Automobile, a mid-sized automobile distributor and service organization in Romania. Madalina is also a subject matter expert in Informatics and Computer Science. Context What changes have you seen in the way managers lead their organizations in the last 10 years? How much does the general economic and social environment (culture) influence organizations and management styles? Awilda:  I have worked in numerous countries but not extensively in Romania-so so my statements are based mostly on my research and conversations with colleagues in Romania and Eastern Europe:  it is my opinion that national culture has more influence on corporate culture than previously believed, even in 2008.   We also now have empirical findings supporting the impact of this factor[1].   Romania was a socialist country and highly regimented, i. e. , command and control, as exhibited by its planned economy.   It was not until the ‘revolution’ in 1989 that Romania abandoned the command economy model.   It is almost 2009, so practices such as competitive and open markets are still relatively new, at least from my experience.   Though much reform and progress has been made, there are still fundamentals such as productivity which consumes management time and effort.   It seems time would be best spent on understanding how to shift culture, though more difficult, the return on investment would benefit any firm. Madalina: I would agree the change was not realized at once.  It was only after 40 years of Communism, Romania joined the capitalist market economy.   It has been a complex process, which needed time and a shift in the Romanian people?s behavior.   Understanding the backdrop in which Romanian companies operate is critical for any manager: The transition toward the market economy started in 1990 and during the period 1990-1995, many small and middle size enterprises (SMEs) were created due to the existence of unexploited market niches and the enterprising Romanian spirit. A second phase of revitalization commenced after 2000, due in part to Romania’s entry to into the European Union and the investment of multinationals in Romania. During the Communist period, Romania experienced a highly centralized system of management, which made initiative, critical thinking and innovation dangerous. Nevertheless, these are the very qualities which are required in management in a democratic market economy.  Matt:  From a small business perspective, large corporations and franchises are ‘taking out’ small businesses in all industries in the US.   Small business managers in the last ten years have been fighting to survive more than ever–they have to look for ways to innovate and cut cost.     It is getting more and more difficult for small businesses to compete across the board; large corporations have the resources and capability of delivering cheaper products and services.   So  small businesses must create a niche, or a specialty to grow if they are to survive.   I believe that the current economic situation and consumer culture in America does impact small firms and how they are managed.    The US consumer is turning from small business and to large conglomerates.   Why?  A better product at a cheaper price.   Also these large corporations have monstrous advertising budgets at their disposal which influence or instructs consumers where and how to find their services.  But it would be unfair to lay all of this at the feet of the American corporation or consumer?small business have made mistakes by inefficient or poor management practices, which result in bad service or poor products.   We have entered a new age in America?before there was an equal playing field in the US–now corporations are slowly taking over markets traditionally served regionally or locally by small firms. 2.       What are the key challenges facing management in your respective organizations? Matt:  As you know I work in the waste management industry. Currently, there are three large corporations that have close to 85 percent of the entire market share in the waste industry.   Due to size, they have been able to purchase most of the smaller companies throughout the US.   Though they can offer cheaper services and better rates to commercial and residential customers, some smaller companies have been able to compete (mostly in the states of New Jersey, New York and Connecticut). But since the economic crisis, the managing costs across the waste management industry have increased and we have been forced into a price war by larger competitors.   So in my opinion, the key challenges for small business managers in industries like mine and other managers in small organizations: 1)     how to manage more efficiently, cut costs, and 2)     how to differentiate our services in a unique manner so that customers remain loyal and paying customers during an economic downturn. Madalina:  First, the Romanian market is often characterized as an “unstable and an atypical” market, which means in most cases one cannot really predict what is going to happen, or to make plans based on the market.    Yet there are success stories, such as Carrefour and Renault.   Both firms (retail and auto manufacturer) primarily entered the market based on market studies–a huge risk.  Yet now Carrefour Orhidea, located in Bucharest, is the second largest revenue stream for the entire company. Likewise, it was Renault’s intent to produce only the Logan model in Romania, but now Renault operates a techno centre with multiple products lines in Bucharest. 2) The second challenge is the rapid change of economic legislation, which makes it difficult to develop and implement financial and strategic planning.   3) The third challenge is the educational system which does not stimulate creativity or correlate theory with practice.  As a result the majority of university graduates are not well prepared for the challenges in the real market or workplace. The facts mentioned above affect all the companies–in fact, the small and medium size firms (as the one I work for) are mostly affected by the lack of well trained employees and specialists.   But this does not only affect employees, let me share some facts about   ’the typical Romanian manager’: In the 1990s, college graduates were reticent to work for an international company, preferring to work for a state company.   Although 26% of Romanian managers have some form of formal education, they were not actually prepared to think and act commercially.   In the last years there have been made major investments which have resulted in the growth of corporations and transfer of managerial know-how. Based on a survey[2] realized of 850 companies in 21 counties (judete), this is a portrait of the typical Romanian manager: adult male (75. 5%), highly educated (48% technical, and 26% economical high education), and diligent (more than 50% work at least a 60 hours week). Though most managers were trained in Western countries or are expatriates, they rarely set strategies or establish objectives in their organizations–they adhere and follow policies, strategies set from headquarters, typically a multinational. In contrast, the typical company in Romania has one or more business partners, many with family members involved in the business and ¾ of all managers are married. 4) Finally, the last  challenge is connected to the last challenge regarding size of companies– access to loans for investments and funds for innovation is difficult, given that more than 60% of a small and medium size firm turnover is due to the amount of taxes paid to the Romanian State.  As a footnote, this week (first week of Dec 2008)   the Romanian government passed a plan to stimulate investment on behalf of companies.   In 2009, taxes will be reduced and funds must be reinvested into innovation practices and plans.  At the same time, national banks increased interest rates to 23-25%, making it difficult for businesses to secure loans. Coordination 3.   How does management communicate to their employees? To each other? What tools are available to employees?  Matt:  From a small business perspective, this is straight-forward due to the smaller staffs in these organizations?simple and direct.   Even if the staff is larger, it is nowhere near the size of a corporation such as Merck with over 40,000 employees!  However that is not to say management in small organizations do not have their challenges, for example, there may be more politics among employees.   There is a higher likelihood of developing personal relationships which is positive but also potentially a risk because they may know more about each other than about the performance of the small firm or the industry. Small organizations often do not have large intranets and extranets at their fingertips, so communication about the business and industry can be limited compared to how large corporations communicate daily instantly globally to their employees.  Madalina:  If we view Romania using Hofstede?s cultural dimensions, one could say that the culture in Romanian organizations have a low uncertainty avoidance ranking, which means a ready acceptance of change and greater tolerance for risk-taking.  The research indicates a short-term orientation, and a higher power distance, which can indicate the absence of a balance of power within society.   This means, individualism is more prevalent than collectivism, which is helpful to understand how managers and employees approach their work in this culture. From my experience I would agree with the research.   For example, generally Romanian firms have a greater number of hierarchical levels than their international counterparts. As mentioned in a previous roundtable, autocratic management style and culture is typical, and participative management is seldom to be seen or actualized. Managers as well as the employees prefer face-to-face communication. E-mails, memos and briefings or the company intranet are less used. Both managers and employees are less formal about delegation and conducting meetings. In the multinational companies it is different: processes are more formalized and communication is done by electronic means. Important to note is that communication at the same level is slight or minimum, dependent if information is required to fulfill her/his own tasks. Everybody is focused on accomplishing their objectives and tasks, and less interested in how decisions, outputs affects a peer’s tasks or the company?s performance.   Hofstede’s framework seems to validate the individualistic tendency of employees:  it can be both positive and a negative in multinational companies, I think. Courage 4.       Is speaking up or risk-taking acceptable or common? Is it rewarded?  Madalina:  Managers do not usually involve the employees in the strategic and tactical planning of processes of the company. Although there is a big gap between them, speaking up is acceptable as long as debate on the topic is encouraged. Romanian firms are only now placing importance on strategic planning, as stated earlier.  On a day-to-day basis, employees take risks, but in most cases they are not aware of their consequences later in the process or to company performance.  If the result is satisfactory, then it is considered as part of successfully completing one’s job, and possibly a bonus or salary increase is given. 5.       What kind of influence (power) does middle management have? Matt:  Given our assumption: a small business is a company with less than 100 employees, I need to state that middle management is not needed in this size organization.   However, it is my experience that entrepreneurial individuals are attracted to small organizations because they may have more’ power’, authority, or direct reports (as opposed to a corporation).  Madalina: Middle management influence in initiating and influencing strategic decisions is quite low– it is more about informing top management about what how goals are met/not met. (There are qualitative studies to substantiate this).   Middle management exert their influence on lower levels with the objective of coordinating and controlling objectives and outputs.  6.       What kind of influence do more ?senior? employees have? Women? Matt:  In this arena, I think small companies definitely have the edge and competitive with larger corporations for the following reasons: 1)      Senior employees at small businesses are usually employed longer than they are at large companies, sometimes until they retire. The corporate world is more fast-paced, and driven by results.   I believe small businesses care more about employees, and less quick to lay-off talented employees. 2)      Employees in small companies is a huge capital cost, so management does not want to lose talented performers as it more expensive in the long-run.   This is why I believe there are more women in senior management and as owners of small to mid-sized companies in the US. Regardless of your gender, if you are talented and a proven performer, the playing field is equal?which is different in large organizations in the US.  Madalina: Now that is a definitely a surprise!  I would have expected more progress in the US.   In Romania, more and more women are in leadership positions, and recently there has been the recognition of the top 300 businesswomen in the country.  Nevertheless men are predominant in leadership positions.  A survey done in Romania[3] shows that the main criteria for promotion are: results (79. 50%), potential (16. 15%), age and experience only 4. 35%. The criteria  used for determining salary level does not take into account the person?s gender. Education, the person?s position and the results are of primary importance. Senior people in a company usually receive a bonus, but that does not mean they possess greater power or influence than junior managers. Collaboration 7.        Are teams common in organizations? (quality circles, cross-functional or self-directed teams) Madalina: In the last few years Romanian companies have become more and more aware that in order to solve some problems or to innovate it is necessary to create teams. Inside of a company, industry, company size, it is possible to find quality circles, cross-functional or self-directed teams. Although Romania is seen as more as an individualistic than collective society, the employees, especially new hires, have adapted rapidly to newer forms of organizations and practices. We are seeing more cross-functional teams comprised of different departments to solve a common problem. In my company, teams have been established to launch new products and to achieve corporate-wide investment objectives. Matt:   I believe there are fewer teams in small business because teams require so much time and resources.   Management is always concerned that all employees and processes operate effectively, but management has to be efficient as well.   Also, it is a risk to create teams just for the sake of creating teams?it can backfire in small organizations as teams may focus more on how they are working together than on the work itself.  Creating Change 8.       There is internal and external pressure to change corporations and reinvent management (see Hamel). Do you think this is possible in your company? 9.       How quickly does change tend to happen in your industry?  Is change introduced and managed top-down (defined by the industry or upper management) or bottom-up (employees)?  Matt:  As a whole, I believe there are always external pressures to reinvent management.   In order to succeed in the waste management industry in the US,  first one must reinvent business operations—every cost you can cut has to be cut–this includes equipment,  advertising cost  billing, and yes, employees as well. As a manager and entrepreneur, I need to think innovatively about how to operate efficiently as well as new sources of profits. Operationally, I think about e-bills for billing and advertising online to customers.   As an innovator, I think about how to eliminate the manual labor involved in waste management such as residential incinerators or automated waste collection. These innovations would change the whole landscape of the waste management industry yet impacts how I think about my business today.  Madalina:  As we discussed in an earlier session, employee attachment to a ‘corporation’ is low, and mainly dependent on how much his/her own interests are satisfied.   In this there is a strong similarity with the individualistic culture in the US.   However, the use of external compensation as motivator and reward for performance differs from US reward systems in that position and years of service (seniority) is a consideration (though not the only factor). Regarding change and innovation, in 2007 a study conducted by the National Council of Small and Medium Sized Private Enterprises in Romania (CNIPMMR) revealed that innovative efforts within SMEs were especially focused on new products (34. 87%), new technologies (26. 99%), new managerial and marketing approaches (15. 92%), renewing the informational system (13. 77%) and human resources training (13. 46%).   According to this study, there were no companies with no innovative approaches at all in 2007 (21. 18%) ! I do need to state that the study did cite over 25% of management respondents intention to overhaul or restructure their management structures and systems?indicating the growing need to innovate management practices.   The respondents included management from small to large corporations in Romania. Matt:   These roundtables have been interesting in how more alike we are than not?in my industry change also happens from the top-down.   It is unavoidable in a small organization.  In fact, building a positive company culture and sustaining a healthy, growing small firm depends on your ability to manage change effectively.  As a small business owner, you owe it to yourself and to your employees to be the best change leader one can be, and understanding key industry drivers is the first step. Awilda:  Typically western corporations still adopt a classical change approach to deal with change. By a classical change methodology, I mean:                                                     1) top-down, defined and led by current management                                          2) project or process management approach, such as Sigma,                                                    3) focus on restructuring.   It is the same in the US as in Romania: years of institutional, bureaucratic thinking is difficult to change in a few months?thus managers spend years reorganizing and redesigning processes. [4]  The paradox underlines the issues with the pharmaceutical industry and corporate management today: C level executives consider human capital as the competitive differentiator, especially in the research and development of new drugs and vaccines.   Yet we have just started experimenting with bottom-up change:  engaging employees to shape strategy and as leaders of change.                                                                                               Closing Comments  Madalina: If Romanian companies want to be more competitive, there must be more focus on innovation. In his book ?The Future of Management? Gary Hamel asserts that if a company wants to cope with globalization and accelerate change, the company must become a “serial innovator”, and the only innovation that offers a durable competitive advantage, is management innovation. To achieve this goal a company has to commit itself to a bold goal, to deconstruct the management orthodoxies, to embrace new principles and learn from positive deviants within their organizations. As I pointed out in earlier roundtables, Romanian management are not captive to hierarchical management orthodoxies–this does not mean that these principles are unknown but most Romanian managers lead instinctually.   This may actually prove to be an advantage to new principles and practices. In my opinion, unlike the American management, the Romanians should see management innovation in the opposite way?that is to formalize the existing practices while not adopting large corporate cumbersome practices?always look for positive deviation from today’s practices. This is the real opportunity for Romanian companies in today’s global competitive marketplace. Matt:  Given today’s competitive pressure, customer demands, regulatory requirements, supply upsets, and technology breakthroughs –change is no longer the exception?it is now ‘The Rule. ‘  Unfortunately, in the US, 80% of change initiatives fail to meet expectations[5], regardless of the transformation:  IT innovation, re-engineering, lean manufacturing, merger, or acquisition.   So the reality for small or large organizations is that the global landscape and playing field has changed forever.   From what I see in the US, there are few senior business leaders and executives able to absorb this fact–which means there will only be a few who will make it in the new economy?statistically this means 20% or less will survive in the long-run.   Awilda:   Matt’s statement reminds of a Romanian saying: ‘Brains take a long time to thaw out after a hard winter’–management are still thawing to the possibilities of new ways of managing. [6]  Companies are seeking ways to adapt to disruptive technologies and economies.   It is a fact that large companies are still instrumental in introducing new practices, technology, ideas, especially in emerging markets–however Madalina is on point to caution that managers should not adopt processes without critically assessing their value.   The same institutions driving changes are feeling tremors in their own executive suites.         It is not only Hamel who questions if managers today can envision and be the architects of tomorrow.   Personally we can no longer afford be spectators on the sidelines, criticizing management?we need to get on the field and shape game plans and even the game itself. Appendix Strategic Planning Activities and SMEs Of the 54. 84% of small and medium enterprises (SMEs) which develop annual strategic plans, 13. 58% are involved in strategic planning activities, and 34. 10% are not preoccupied with any planning activity at all.   In order to understand the degree to which management is involved in strategic planning, one must also take into consideration the firm’s experience on the market [7] (and in most cases this means management also).   Table 1 % Involved in  Strategic Planning SME Length of Time Under 5 years 5-10 years 10-15 years above 15 years Involved in annual strategic planning process 56. 07% 54. 36% 52. 56% 57. 43% Involved in 3-5 year strategic plan 13. 18% 11. 50% 15. 06% 16. 83% No involvement in strategic planning 33. 59% 34. 96% 34. 11% 34. 00% Bibliography Ben-Ner,A. , and Montias,M. ?The Introduction of Markets in a Hyper centralized Economy: The Case of Romania. ?  Journal of Economic Perspectives, Vol. 5 No. 4 (1991), pp. 163-170. Birdi,K. ? The Impact of Human Resource and Operational Management Practices on Company Productivity: A Longitudinal Study. ? Personal Psychology, (2008), pp. 467-501. Carter, E. ? Successful Change Requires More Than Change Management. ? The Journal for Quality and Participation, (Spring 2008), pp. 20. Dalton, K. , Kennedy, L. “Management culture in Romania: Patterns of change and resistance,” Journal of East European Management Studies, 2007. Fligstein, Neil.  ” Theoretical and Comparative Perspectives on Corporate Organization. ” Annual Review of Sociology, Vol 21 (1995), pp. 21-43. Frenkel,M. ?The Multinational Corporation as a Third Space:  Rethinking International Management Discourse on Knowledge Transfer through Homi Bhabha. ?  Academy of Management Review, Vol. 33 No. 4 (2008), pp. 924-942. Gittell, J. H. , Seidner, R. , Wimbush, J. “A Relational Model of High Performance Work Systems”, International Journal of Human Resources, Vol. 11, No. 3 (2000), pp. 512-522. Gross,J. ?Market Economy and Economic Reform in Romania:  Macroeconomic and Microeconomic Perspectives. ?  Europe-Asia, Vol. 46 No. 5 (1994), pp. 735-756. Hamal,G. ?Management  Innovation. ?  Academy of Management Review, Vol. 33 No. 4 (2008), pp. 825-845. Hoffman,G. ” A Comparative Analysis of Romania, Yugoslavia, and Greece. ” Annals of the Association of American Geographers, Vol. 57. No. 4 (Dec,. 1967), pp. 637-666. Nicolescu, O. , Maniu,A. , Nicolescu, C. , Anghel, F.  White Chart of Romanian SMSs n 2007. ? Olimp, Bucharest, 2007. Nohria, Nitin, and Khurana Rakesh. ? It?s Time to Make Management a True Profession. ?  Harvard Business Review, (2008), pp. 70-77. Peretz, Hilla. ? National Values, Performance appraisal practices and organizational performance:  a study across 21 countries. ? Best Paper Proceedings, Academy of Management, August 2008. Popescu, D. , Verboncu, I. , Chivu, I. ? The European Dimension of the Human Resources Management:  A New Perspective For Romania. ?  ASE, Bucharest. Smith, M. E. , “Success rates for different types of organizational change”, Performance Improvement, 41 (1), 2, 2002. Smith, V. , “New Forms of Work Organization,” Annual Review of Sociology, Vol. 23 (1997), pp. 315-339. Van Frausum, Y. G. , Gehmann, Ul, and Gross, J.   “Market Economy and Economic Reform in Romania:  Macroeconomic and Microeconomic Perspectives”, Europe/Asia, Studies, Vol. 46, No. 5, 1994, 735-736. [1] Peretz, H. and Fried, Y. , National Values and Performance Appraisal Practices, and Organizational Performance: A Study Across 21 Countries, p. 3. Our expectation is based on the model of culture fit, or MCF (Aycan, 2005), which  was proposed by Kanungo and his associates (Kanungo and Jaeger, 1990).   The  MCF suggests that national culture affects employees are exposed to an HR activity that does not fit the national culture they will tend to respond negatively (Aycan 2005).   [2] O. Nicolescu,A. I. Maniu,C. Nicolescu,F. Anghel: White Chart of Romanian SMSs in 2007, Olimp, Bucharest, 2007 [3] D. Popescu, I. Verboncu, I. Chivu: THE EUROPEAN DIMENSION of the HUMAN RESOURCES MANAGEMENT – A NEW PERSPECTIVE FOR ROMANIA, ASE, Bucharest [4]  Van Frausum, Y. G. , Gehmann, Ul, and Gross, J.  ”Market Economy and Economic Reform in Romania:  Macroeconomic and Microeconomic Perspectives”, Europe/Asia, Studies, Vol. 46, No. 5, 1994, 735-736. [5] Smith, M. E. , “Success rates for different types of organizational change”, Performance  Improvement, 41 (1), 2, 2002. Initiative Failure Rates: Culture Change (81%), Business Expansion (80%), Software (74%), Re-engineering   (70%), M&A  (67%),  TQM-Driven Change (63%),  Restructuring  (54%). [6] Dalton, K. , Kennedy, L. “Management culture in Romania: Patterns of change and resistance,” Journal of East European Management Studies, 2007. [7] O. Nicolescu,A. I. Maniu,C. Nicolescu,F. Anghel: White Chart of Romanian SMSs in 2007, Olimp, Bucharest, 2007

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Operating System Corruption

An operating system stores all it’s information?settings, options etc,?in the Windows Registry. All applications running on a system need to access it. An error in the registry, could lead to system failure, or any other kind of damage. These damaged generally lead to data loss or data inaccessibility. In particular, corruptions, of any kind, leave your data completely lost. It is always recommended to take a back-up of data just as a precaution. This being said, not many of us actually take regular back-ups. We take them once in a few months or a year. If something were to go wrong anytime between that, there is only one thing you can do: consult an expert on data recovery. For example, when you start your computer, it doesn’t start. You receive either of the following messages: Windows XP could not start because the following file is missing or corrupt: WINDOWSSYSTEM32CONFIGSYSTEM or Windows XP could not start because the following file is missing or corrupt: WINDOWSSYSTEM32CONFIGSOFTWARE or Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): SystemRootSystem32ConfigSOFTWARE or its log or alternate or System error: Lsass. exe These messages don’t allow the computer to start-up. Cause: All the above messages mean only one thing?there is a problem with the registry. It is corrupt. Corruptions could arise due to a variety of reasons. The corruption often occurs when you try to restore your system. Resolution: To resolve the problem, you need to repair or recover the registry. While there are a number of data recovery softwares to assist you in doing so, you should not take chances if you are not cent percent sure. You should then search for data recovery NJ. These are experts who can recover data and repair damaged drives, systems etc. They have both?the technology and the techniques to get the job done quickly and efficiently. When you try to experiment on your own, you may end up further damaging the system. Stellar Data Recovery Inc. , is one such reliable data recovery company. They offer hard drive recovery services as well as repair services. They are capable of recovering data from all types of damaged hard drives (burnt, wet, corrupted, virus infected, etc. )

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